Corporations spent over $12 billion last year on their websites to attract customers. Excluding market leaders, the largest Internet businesses attract fewer than 400,000 visitors to their sites per year and do not generate more than 2% of the company’s sales through their sites. The cost of acquiring customers through the web is on average 3 times more than through physical sales. For the federal customer, a company’s website is important only to the point of serving informational needs after they have become interested in you. The best way to reach your federal customers is by actually presenting them your solution face to face.
 
 

©2002 ADEZZA Federal Consulting, LLC

, 2002