A fundamental barrier to getting productivity from federal government IT is government’s inherent resistance to change. E-Government uses IT to improve federal productivity by enabling better interactions and coordination. But each opportunity requires substantial changes in current bureaucratic procedures. Success will depend on breaking down the resistance to such change. A holistic approach is needed, and each E-Government initiative must include results oriented performance measures, policy alignment, training, communications, and organizational change milestones.
 

©2006 ADEZZA Federal Consulting, LLC

, 2006